My hair is not perfect straight after the straightening treatment. It does not look like I have done hair straightening. I think I have waisted my money. Last year I had the same straightening treatment and I was happy with that it was perfect but this time I am not happy. Last year they took more than 3hours to complete the treatment but this time they completed in 1 hour and 40 min.
Please take time and complete your job perfectly.
Thank you very much for visiting us again and for taking the time to share your feedback.
We are truly sorry to hear that this time your straightening treatment did not meet your expectations, especially after you were satisfied with the results last year.
We deeply regret that the result was not as smooth or straight as you had hoped, and we completely understand your disappointment — especially when you felt that the process was rushed compared to your previous experience.
At our salon, we always strive to deliver consistent and high-quality service, and we sincerely apologize if this was not reflected in your recent visit. We take your comments seriously and will review our process and communication to ensure this does not happen again.